Payment methods
Choose your preferred method from the following to pay for your purchases:
• Credit card (Visa, Mastercard, American Express, Diners, Discover)
• Scalapay Find out more
• Paypal
• Amazon Pay
• Union Pay
• Sofort, Ideal, UnionPay, AliPay and WechatPay (available in selected countries)
• Cash on delivery
Cash on delivery incurs an additional charge (€5 for Italy and €8 for abroad). In order to use this payment method, you must have the exact amount of cash on hand at the time of delivery. This payment method is not available for all countries; please check during the checkout process. This payment method is not available should you choose the ‘pick-up in store’ option. When returning an item paid via this option, you will be asked to enter your IBAN when creating the return. The maximum spending limit for this payment method is €750.00.
FAQ
Can I pay for my purchases in installments?
Yes, with Scalapay you can split the order amount into 3 interest-free installments. To use Scalapay, you will simply need to select this option at checkout. If you do not have a Scalapay account, you can create one before completing your order. More information about Scalapay is available at the following link.
How can I be sure that my payment information is protected?
As of December 28, 2020, new European legislation called PSD2 has been introduced, which further strengthens the security of online payments. This regulation implies the adoption of new authentication procedures. When making an online purchase using a payment card, the bank may require you to confirm your identity through the use of a so-called "3D Secure" authentication method.
There are several options for performing this online authentication, including SMS, email, app confirmation or using TouchID. It is advisable to contact your bank to make sure they have the correct contact information in case you are asked to use SMS or email for 3D Secure authentication. Don't forget to contact your bank to get all the necessary details about activating and using this service.