Merci de votre visite sur le site Web de Patrizia Pepe. Nous espérons que notre service à la clientèle rendra votre expérience de shopping plus agréable.

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SHIPPING INFORMATION - EUROPE
During the product purchase process you can select the shipping method you prefer (shipments are made Monday through Friday, excluding holidays):

Standard Shipping is free with the purchase of at least one non-promotion item. Your order will be delivered approximately within 48/72 hours after the courier picks it up from our warehouses.

Express Shipping has an additional cost and has a delivery time of about 24h. Despite the additional cost, the service is not available on weekends: orders placed on Saturday and Sunday will still be shipped on Monday. For the islands, shipping always requires an additional day. See our F.A.Q. for more details.
In-store pick-up You can choose to have your order delivered free of charge to one of our boutiques (not Outlet stores) listed.

Check at check-out to find out in which boutiques the service is active.

SHIPPING INFO – CANADA
Express shipping has a cost of 75$ and a delivery time of around 7 working days.

SHIPPING INFO – USA
Express shipping has a cost of 35$ and a delivery time of around 7 working days.
For orders over 2500 USD, customers must provide form 5106 for customs operations.

SHIPPING INFO – HONG KONG
Express shipping has a cost of 350 HKD and a delivery time of around 3 working days.

SHIPPING INFO – SWITZERLAND
Express shipping has an additional cost of CHF 35,00 and a delivery time of around 24 hours.



HOW TO TRACK THE SHIPMENT
As soon as the order is shipped from our warehouse, a confirmation e-mail will be sent with all the shipping details.
Clicking on the "Track Order" in the e-mail received will allow you to monitor the status of the delivery.


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